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eCommerce 101 - Episode 2

Business as Unusual: How to Adapt and Thrive


Hear from Simon Kemp to get insights insights from his latest Global Digital Report from April, and actionable tips on how businesses can adapt and thrive in today’s environment. Register for our on-demand webinar to hear about evolving trends in how people shop online and what’s happening to the customer journey.

Key insights:

  • How new behaviours and preferences impact every stage of the customer journey
  • How specific digital behaviours have changed during COVID-19 lockdowns
  • Which new behaviours are expected to endure
  • How new platforms, devices and interfaces will reshape each step of the customer journey over the next few years

As an industry veteran who’s devised strategies for leading global brands, Simon is an expert in advising brands on how to strategise and adapt.

In partnership with:

eCommerce 101: Business as Unusual: How to Adapt and Thrive

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Simon Kemp

Marketing Strategist
Founder and CEO, Kepios

Simon has developed marketing strategies for leading global brands, including Unilever, Google, and Diageo. His Global Digital Reports – produced in partnership with We Are Social and Hootsuite – are read more than 10 million times a year. Simon delivers regular keynotes at top marketing events around the world.

Nicholas Kontopoulos

Regional Head of Marketing, Asia Pacific
Adobe DX Commercial

Nicholas harnesses over 25 years of professional experience, built across multiple industries and geographies. He's passionate about challenging the 'status-quo' and 'management dogma' that stifles the creative thinking processes that are paramount to delivering amazing customer experiences, Nicholas ensures that 'Customer Experience' is a core business ideology at the heart of the brand.